Anna Majer
Anna in numbers
3
languages spoken
15
team members
600
staff supported
3100
solved tickets per month
About Anna Majer
Anna studied European Law at Humboldt University, Berlin before beginning her career with a legal practice in Germany. She joined Vattenfall’s IT Services team in Poland in 2016 as an IT Service Desk technician.
“I studied law at university and although I didn’t have any experience in IT, it was an area I had always been interested in.
The training I was given before I started work at the IT Service Desk gave me a very good foundation. My first years at Vattenfall have been extremely busy and there has been a lot of support and encouragement to try different areas and roles to help me decide the direction I want to go in.
The colleagues we support in BA Markets & BU Wind have a vital role in optimising assets and sourcing and trading commodities. Their work is very time-sensitive so dealing with IT problems and issues quickly is critical. It’s high pressure but it is also very rewarding knowing we are playing such an important support role for more than 600 people
“I studied law at university and although I didn’t have any experience in IT, it was an area I had always been interested in.
The training I was given before I started work at the IT Service Desk gave me a very good foundation. My first years at Vattenfall have been extremely busy and there has been a lot of support and encouragement to try different areas and roles to help me decide the direction I want to go in.
The colleagues we support in BA Markets & BU Wind have a vital role in optimising assets and sourcing and trading commodities. Their work is very time-sensitive so dealing with IT problems and issues quickly is critical. It’s high pressure but it is also very rewarding knowing we are playing such an important support role for more than 600 people
Stepping up into a managerial role
In the past two years I was able to gain a lot of different experiences connected to people management. I`m really enjoying the challenges and opportunities connected to my job and want to be the best role model and inspiration to help my team grow and develop.
We inspire and offer our customers the best solutions to achieve their business goals, which at the same time enable a more climate-friendly life. My current role enabled additional opportunities to add value in the area of sustainability and innovation for a Climate Smarter living and resulted in the nomination for 2 Oscar awards (internal awards granted for employees by employees).
We inspire and offer our customers the best solutions to achieve their business goals, which at the same time enable a more climate-friendly life. My current role enabled additional opportunities to add value in the area of sustainability and innovation for a Climate Smarter living and resulted in the nomination for 2 Oscar awards (internal awards granted for employees by employees).
Active social life
I took up ballroom dancing when I was at university and love it as a relaxation from work – I think it is the combination of both exercise and mental concentration.
I also enjoy spending my free time on running and love to represent the Vattenfall team in different running events like the Polish Business Run. I try to promote a healthy lifestyle among the Vattenfall colleagues to keep a good work-life balance.”
I also enjoy spending my free time on running and love to represent the Vattenfall team in different running events like the Polish Business Run. I try to promote a healthy lifestyle among the Vattenfall colleagues to keep a good work-life balance.”