About Rebecca Jacobson
Rebecca has a Bachelor of Engineering/ Industrial Engineering & Management from the University of Amsterdam. After leaving school she served in the army for just under two years before joining Vattenfall.
“My team is currently working on ways to develop more features for Vattenfall’s Energie app to help customers gain better insight into consumption and to see how being more sustainable can save money.
It is great working with the creative people on my team and seeing how an idea which starts as a sketch becomes something you can use on your phone. We’re taking an Agile approach with two-week sprints to move things forward really quickly.
I also work closely with others from across the business such as SAP experts to help find the best way to deliver the data needed for a particular project. I recently took part in a project with SAP Solution Designer Heiko Wielinga to develop a feature to enable customers to see their energy usage and cost across different channels.
Support for career development
My current role is very different to the first job I had in Vattenfall which was as a customer service representative in a call centre. I soon began coaching colleagues before the opportunity came up to be a trainer.
Whatever I do in life I want to be confident I have the knowledge I need. So I took a course on Learning & Development in organisations to help me become a better trainer and this was fully supported by Vattenfall.
I later made the move into process management as it was an area I was interested in and at the same time I embarked on a part-time Bachelor’s degree course. I love finding out how things are made and people with technical skills are always in demand so I chose to study Industrial Engineering & Management.
It was hard combining my course with my job – I started work at 7.30am on one day a week and then went to college in the afternoon and was studying until around 10.30pm. But Vattenfall supported me with study leave throughout the course.
When I’m not working you’ll often find me outdoors, perhaps exploring a forest with my young son. I’ve also recently started kickboxing again. It is a sport I took up when I was 16 but I had a break when I fell pregnant. It’s a great release from work!”