Customer & Solutions

12 jobs

Talents
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Million Customers
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TWh
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We don’t just supply energy. We inspire and enable a climate smarter life by providing solutions for customers, whether it’s comfort in the home or city mobility.

In an increasingly competitive world, you’ll help us ensure we maintain a clear focus on the needs of customer as they look to have more control over energy and minimise carbon footprint.

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Which expertises are working with customers & solutions?

Customers in control

You’ll help businesses and consumers access and benefit from our products and services, whether it’s finding the best energy deals, understanding our e-mobility offer or taking advantage of opportunities to become a generator themselves.

Better relationships

Your focus on ensuring the best possible experience could see you in a key role as a Customer Service Manager, finding ways to help us minimise the time it takes to handle customer inquiries across multiple channels. Your software superpowers and hands-on approach could mean that as Data Analist in Customer Analytics you’ll help colleagues quickly access the information they need to provide insight and spot business opportunities. As a Portfolio Manager, you’ll use your strong relationship skills and market knowledge to advise major businesses on how they can minimise their energy costs.

Enabling integration

With our focus increasingly on smart integration of energy services, IT has a key role to play in helping customers benefit from areas such as digitalization of their homes and using technology to better manage consumption.

Delivering tech benefits

As an IT Architect you’ll be working closely with business and technology partners to develop innovative improvements and new features for the web and mobile platforms used by customers. Your Internet of Things superpowers could see you working as a Senior Solution Developer, helping develop ways for customers to better manage their energy needs through platforms. With a background as a technical business analyst, you could be a CRM Developer, translating complex requirements into simple and effective solutions for customers.

Which expertises are working with customers & solutions?

Customers in control

You’ll help businesses and consumers access and benefit from our products and services, whether it’s finding the best energy deals, understanding our e-mobility offer or taking advantage of opportunities to become a generator themselves.

Better relationships

Your focus on ensuring the best possible experience could see you in a key role as a Customer Service Manager, finding ways to help us minimise the time it takes to handle customer inquiries across multiple channels. Your software superpowers and hands-on approach could mean that as Data Analist in Customer Analytics you’ll help colleagues quickly access the information they need to provide insight and spot business opportunities. As a Portfolio Manager, you’ll use your strong relationship skills and market knowledge to advise major businesses on how they can minimise their energy costs.

Enabling integration

With our focus increasingly on smart integration of energy services, IT has a key role to play in helping customers benefit from areas such as digitalization of their homes and using technology to better manage consumption.

Delivering tech benefits

As an IT Architect you’ll be working closely with business and technology partners to develop innovative improvements and new features for the web and mobile platforms used by customers. Your Internet of Things superpowers could see you working as a Senior Solution Developer, helping develop ways for customers to better manage their energy needs through platforms. With a background as a technical business analyst, you could be a CRM Developer, translating complex requirements into simple and effective solutions for customers.

Meet our people

  • Jorissa Neutelings

    Director of Digital Innovation, Information Security and Business IT
    "Although Vattenfall is a big company you can also be an entrepreneur within it."
    Read story

  • Per Wettergren

    Proposition Manager E-mobility Nordics
    "We’re encouraged to try new things and new ways of working without being too afraid of failing."
    Read story

  • Fanny Lindberg

    Manager of team Digital Services, InCharge
    “I’m happy to join InCharge to develop and operate the digital services”
    Read story

This is happening right now

  • Project: Energy Sharing Marketplace Powerpeers
  • Team: Powerpeers

Energy sharing platform accelerating the use of sustainable energy

Our digital energy sharing platform Powerpeers enables customers to choose their own sustainable energy mix, see where it comes from and trade excess electricity.

More information

Various opportunities

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You’ll develop solutions to meet the changing demands of customers.

What we offer

  • Opportunity to be part of a highly customer-focused team
  • Potential to work on the latest trends and market demands
  • Opportunity to gain experience of different business areas
  • Ability to work closely with customers to help them become more sustainable
  • Opportunities for flexible working
  • Career development opportunities
Work with us

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